score808 Responsible Gaming — Play Healthy, Play Smart
Score808 believes online entertainment should be a source of fun, not stress. This page offers practical guidance to help you play safely, set healthy limits, and maintain a positive balance in life.
score808's Commitment to Responsible Gaming
At score808, we take user wellbeing seriously. Our platform is designed to deliver enjoyable entertainment within a controlled and safe environment. We understand that a small number of users may struggle to manage their gaming habits, and we are committed to providing the tools and information they need.
Score808's primary goal is to ensure every user enjoys our platform purely as a form of entertainment — not as a source of income or a way to resolve financial difficulties. Responsible gaming means understanding the risks involved, playing within your means, and knowing when to stop.
Recognise the Signs of At-Risk Behaviour
Recognising early warning signs is the first step toward getting help. Here are some indicators to watch for in yourself or someone you care about:
- Feeling restless or irritable when not playing
- Hiding gaming habits from family or friends
- Gambling to escape stress or problems
- Feeling regretful or guilty after playing
- Borrowing money to keep playing
- Spending more time and money than planned
- Neglecting daily responsibilities because of gaming
- Chasing losses by continuing to play
If you recognise two or more of the signs above in yourself, it's advisable to take a step back and consider the self-control tools available to you.
How to Set Healthy Time and Budget Limits
Setting personal limits before you play is a best practice we recommend to all score808 users. Here's a practical guide:
- Time limit: Decide how long you can play each day or week — and stick to it. Use a clock or phone reminder as a guide.
- Budget limit: Set a maximum amount you're comfortable spending over a given period. Treat this as an entertainment cost, not an investment.
- Don't use essential funds: Make sure the money you use for gaming does not come at the expense of essential expenses such as rent, food, or bills.
- Don't chase your losses: If you have reached your set loss limit, stop playing for the day. Chasing losses almost always makes things worse.
- Write down your limits somewhere visible before you start playing.
- Set a reminder on your phone when your gaming session is about to end.
- Review your transaction history regularly to keep track of your spending.
- Share your limits with someone you trust to help keep yourself accountable.
Available Self-Control Tools
Score808 provides several options to help users manage their platform usage. You can reach our support team at [email protected] for assistance with the following:
You can request daily, weekly, or monthly deposit limits to control the amount deposited into your account within a given period.
If you need a break from the platform, you can request a temporary suspension period. During this time, your account will be inaccessible.
For those who need a more permanent solution, the self-exclusion option allows an account to be permanently closed at the user's own request.
Minor Protection
Score808 strictly prohibits anyone under the age of 18 from registering or using the platform. This is both a legal obligation and our moral commitment.
For parents and guardians, we encourage you to:
- Ensure that devices used by children do not store login credentials for gambling platforms.
- Use parental control software on devices shared with children.
- Have open conversations with your children about the risks of online gambling.
- Ensure that payment information is not easily accessible to children.
If you suspect any underage individual is using this platform, please report it to us immediately at [email protected].
Life Balance and Seeking Professional Help
Online gaming should be just one of many activities that fill your leisure time. It is important to maintain a healthy balance between entertainment and daily responsibilities such as work, family, health, and social relationships.
If you feel that your gaming habits are starting to negatively affect your daily life, do not hesitate to seek help. Reaching out early is a sign of strength, not weakness. You can:
- Talk to a trusted family member or friend about your concerns.
- Reaching out to a qualified counsellor or mental health professional in Malaysia.
- Seeking information and support from problem gambling assistance organisations operating in Malaysia.
Score808 does not provide counselling services directly, but we always encourage users who need help to seek appropriate professional support. For enquiries related to self-control within our platform, contact us at [email protected].
- Gambling is affecting your sleep, eating habits, or overall health.
- Relationships with family or friends affected by gambling.
- You feel unable to stop even when you want to.
- Worsening financial difficulties as a result of gambling.
If you're experiencing any of the situations above, please seek professional help as soon as possible. You don't have to go through this alone.